Frequent Ask Questions

CoinsKart is a Ghanaian based Cryptocurrency Company and It's Incorporated as 'CoinsKart Payment Network Ltd' under the Companies Act, 2019 (Act 992). With Registration Number: CS026940222 from Registrar General Department of Ghana. CoinsKart enables you to safely Store and Manage your crypto, Buy or Sell your faviorite crypto currency with ease, and you can also exchange your crypto to any of our supported cryptos. With CoinsKart - You can purchase airtime and easily spend your crypto on other vital services.
You need to Register an Account with us Before you can trade on CoinsKart. Go to the Home Page and Click on 'Get Started' to Signup Account.
CoinsKart offers a 24/7 reliable service. And almost all our services are automated. This makes us deliver you the Best of services in a timely fashion without delays. CoinsKart is all in one crypto currency service platform. Despite all these rubust services we provide, We offer the lowest transaction fees in the industry. Our goal is to making it easier for the larger populace to trade and spend crypto.
Incomming transaction are credited to user account after 3 network confirmations for External Transaction and 1 network confirmations for Internal Transfers on the Blockchain. Transactions sometimes takes longer periods to get confirmed by miners due to high volumes of transactions. You've to be patient for your transaction to get confirmed before you can spend your funds. This is a vital security measure to ensure the safety of your funds.
Your funds are always safe on the platform. We have instituted multi-layer security measures to keep your funds safe e.g Password and Withdrawal Pin. Use your Password to access your account on the platform while your withdrawal pin serves as your Signature to authenticate transfer or withdrawal of funds from your account. Also, your passwords are hashed on our databases and your Wallet private keys are manage by our custody system (CoinsKart Custody) with better security. Security is our hallmark and we don't play with it slightly.
Yes, you can trade on CoinsKart just that you cannot currently Buy or Sell your Cryptocurrency with us. You can only trade by funding your CoinsKart account with Bitcoin or any of our support crypto. The Buying and Selling Feature is currently enable for people living in Ghana. We are working on to support other countries soon.
Currently all transactions (both Internal and External) goes through the Blockchain Network. And we have to pay mining fee for each of your transactions for your funds to get confirmed by miners. We are currently working on a side-chain network to further reduce internal transfers fees in the near future.
The Buying and Selling rate varies. When Buying or Selling, whenever you enter the amount into the system, it will display the amount you will be receiving. The system is designed to be transparent and it always offers better rates when Buying or Selling Cryptocurrency.
Certain cryptocurrencies cannot be bought directly with money from your Ghana Cedi or Dollar Wallet but can only be exchange with another crypto using our in-built exchange.
Anytime of the day. We operate 24/7 including holidays. The platform is always live 24/7 with no downtime. Always feel free to perform transaction any time of the day with no fears of delay.